Privacy Policy

1. Overview

This Privacy Policy explains how Zkon collects, uses, shares, and protects information when you use our mobile application, website, and related services (the "Services"). By using Zkon, you agree to the practices described here.

2. Information We Collect

• Account and profile data: name, email, phone number (if provided), username, bio, profile photo, professional details, and content you choose to share.
• User content and communications: posts, messages, reviews, files, and feedback you submit.
• Transaction data: booking details, orders, and payment-related metadata when you use paid features.
• Usage and device data: app activity, feature interactions, IP address, device identifiers, browser type, and log data.
• Location data: approximate location from IP address, or precise location if you enable it in your device settings.
• Cookies and similar technologies: used to maintain sessions and improve performance.

3. How We Use Information

• Provide, maintain, and improve the Services.
• Facilitate connections, bookings, and transactions between users and businesses.
• Personalize recommendations and features, including AI-assisted insights.
• Send service messages, updates, and security alerts.
• Prevent fraud, abuse, and violations of our Terms.
• Comply with legal obligations and enforce our policies.

4. Sharing and Disclosures

We do not sell your personal information. We share data only as needed to operate the Services, including with service providers (hosting, analytics, payments), other users based on your settings, legal authorities when required, and in connection with a business transfer such as a merger or acquisition.

5. Cookies and Tracking

We use essential cookies to keep you signed in and to operate the Services. We may also use analytics cookies to understand performance and improve features. You can control cookies through your browser settings, but some features may not function properly.

6. Data Retention and Security

We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. We use industry-standard safeguards to protect your data, but no method is 100% secure.

7. Your Rights and Choices

You can access, update, or delete your information in your account settings. You may request a copy of your data, opt out of marketing communications, and control profile visibility. Depending on your location, you may have additional rights under GDPR or CCPA/CPRA.

8. Children's Privacy

Zkon is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect information from children. If you believe a child has provided data to us, contact us to request deletion.

9. Changes and Contact

We may update this policy from time to time. We will post the new policy on this page and update the effective date. For questions, contact us at officialzkonn@gmail.com or visit our Contact page.